Delivering Safe, Compliant and Predictable operations
Anonymous
Offshore
Oil & Gas
The company wanted to ensure a sustained sense of ‘vulnerability’ (Chronic Unease) on their offshore assets, to deliver safe, compliant and predictable operations. FidesOak® worked with personnel on the assets by first measuring the culture, offering supporting data to mandate a need for change, and then developing a programme of performance coaching, focusing on visible and felt leadership and the application of Control of Work tools to plan and manage activities to ensure safe and successful outcomes.
What We Achieved
Vision/Goal-Sharing
0%+
Leadership
0%+
Team Cohesion
0%+
Information Sharing
0%+
Psychological Safety
0%+
The existing procedures available to the company’s teams were accepted as fit for purpose to ensure safe operations when activities were undertaken.
However, the client wanted to be more pro-active in relation to the rules, processes and procedures promoting a greater sense of “vulnerability” (or Chronic Unease) to their work. The company also wanted to introduce and embed a safe, compliant and predictable approach to operations to ensure that when activities were undertaken, they were being done the right way, every time by using the Control of Work tools to plan and monitor. The leadership role was to create an enabling environment that encouraged this, but also to gain assurances.
The client contacted FidesOak® with a desire to communicate, embed and integrate the safe, compliant and predictable message and approach throughout their offshore leadership, crews and contractors to deliver safe operations.
The objectives of the FidesOak® program and support were;
- Socialise the safe, compliant and predictable approach by focussing on leadership and the application of Control of Work tools.
- Operationalise the relationship between compliance and good safety performance.
- Amplify “stop the job” triggers and their use as a “norm”.
- Focus the coaching on decision making and behaviour to create “stickability”.
FidesOak® provided experienced performance coaches to support the company on each of their assets deploying a variety of approaches and tools.
FidesOak® measured the culture on each of the offshore assets by deploying the High Performing Teams (HPT®) assessment; an online survey that is issued directly to email addresses or via a QR code. The HPT® assessment measures the 5 elements of a high performing culture;
- Team Cohesion
- Leadership Support
- Information Sharing
- Vision and Goal Sharing
- Psychological Safety
In addition, the company also wanted to measure Control of Work, so FidesOak® incorporated a module that surveyed the understanding and recognition of hazard awareness, risk perception and the application of the Control of Work tools. The findings of the HPT® assessment were then delivered to the company’s onshore leadership team and stakeholders and a focused ‘way forward’ based on the findings were agreed collaboratively. Offshore leadership were also invited to undertake a personality test to support 1:1 coaching, using Lumina Spark.
To achieve the desired outcomes, the FidesOak® performance coaches focused on;
- ‘Coaching sets’ to small groups covering;
- Toolbox Talks
- Dynamic Risk Assessment
Intervention
Dynamic coaching using the ‘boots on the ground’
approach, taking activities and work as an opportunity to coach around the application of Control of Work tools.1:1 coaching with leadership, including supervision, management and OIMs using the Lumina Spark tools to identify areas and focus on individual goals.
The HPT® assessment findings provided key focus areas for the FidesOak® performance coaches remits and was devised in collaboration with the company. The impact of the coaching was recorded using the FidesOak® HPT® Monitoring System, which allows for real time reporting.
